Supervision: A Behavioral Management Process to Reduce Recidivism

I. Law Enforcement vs. Social Work?

This question about the central role of community supervision has plagued the correctional field for nearly 150 years, or since the first official case in 1841. The dilemma sets apart the different roles and responsibilities that supervision can provide to the system of justice, as well as the overarching purpose of sentencing.

Under a law enforcement model, supervision has the primary responsibility to enforce legal obligations as established by the court and/or the parole board or commission.

The social worker model views the chief duty as providing counseling or rehabilitation programs.

These models often assume the responsibilities and actions to be mutually exclusive-either one or the other, and the tension often undermines both the effectiveness of supervision and public support for it.

Yet new research on recidivism and a new way of thinking about the delivery of public services provide a way out of the century old impasse. Research has identified the process through which people change their attitudes and behavior (Prochaski and DiClemente, 1986), and, correspondingly, a set of interventions and techniques, or tools, are available that can work powerfully to help people move through that process of change. At the same time, a new focus on the outcomes of government operations, rather than the inputs (offenders), has helped define the chief task of supervision squarely in terms of protecting public safety. This results-oriented approach demands that supervision reduce recidivism through all effective means, regardless of the previous law enforcement or social work purpose.

These key developments have given rise to a hybrid model of community supervision based on principles of behavior management. By blending the law enforcement and social work models together, behavior management defines supervision as a comprehensive set of tools focused on changing offender attitudes and behaviors to enhance public safety. It emphasizes that the goal of public safety is best met when supervision succeeds in assisting offenders change their behavior. This requires motivating offenders to change, helping offenders acquire skills useful to be pro-social in the community, and ensuring compliance with supervision obligations that are goal-oriented. In this model, the goal of public safety focuses supervision agencies on reducing recidivism by: keeping offenders crime- and drug-free during the period of supervision, and helping them learn to regulate their own behavior so they remain crime- and drug-free after the supervision period ends. Sustained offender change becomes the cornerstone of better long-term public safety.

The convergence of the law enforcer and social worker model into a revised role for the supervision field-change agent-is an important step in recognizing that supervision is vital to the goal of reducing criminal recidivism and the overall rate of crime in society. The behavior management approach positions correctional supervision agencies to better understand why offenders commit crime and to apply a proven set of tools to change offenders' attitudes and behavior to prevent them from committing future offenses.

This manual provides a guide to incorporate behavior management concepts within the primary roles and responsibilities of supervision staff. Its goal is to put the evidence-based practice literature, commonly known as "what works," in the hands of staff to help improve offender outcomes. The manual was written to summarize the key concepts for supervision staff. Supervision agencies will need to construct and implement policies to support the behavioral management approach. We begin our discussion by reviewing the current state of supervision outcomes which builds the case to resolve the mission of supervision, emphasize behavioral change, and become a more goal-oriented profession.