Section 3: Communication Tools

II. Interview Structure

Close Out

When staff is reasonably satisfied that they have collected all of the information possible during the allotted time, they should close out the interview. Staff should summarize the information that was learned or discussed in the interview. Feedback is critical. Staff should point out the discrepancies between the offender's perceptions of their current situation, circumstances or conditions, and objective information or facts. The feedback should be impersonal and non-judgmental, with recognition that the individual may not initially embrace the information. The meeting should end with an outline of next steps and goals.

The close out phase of the interview should include two other pieces: