Section 3: Communication Tools

II. Interview Structure

Understanding the natural flow of semi-structured interviews is almost as important as the ability to judge the truthfulness of the statements offenders make during the discussions. There are three stages to an effective semi-structured interview: Set Up (beginning); Gathering Information (middle); and Close Out (end). The interview is arranged to move from general, impersonal questions to more specific, personal issues. Well-structured interviews help staff gather and process information more quickly, accurately and completely than under ordinary circumstances.