III. Deportment: Interview Skills

Simple Reflections

These reflections are known as simple reflections because there is only one level to them. Staff is only scratching the surface and not attempting to find the underlying significance of what has been said.

Parroting:	is exactly as it sounds: merely repeating what someone has said.
Paraphrasing:	repeats the meaning of what has been said without using the same words.
Reflecting "feeling":	is accomplished by showing an offender the emotion that she is displaying at that time.
Reflecting the Content:	is similar to the reflection of feelings, but focuses on why the person feels the way they do.
Getting the Gist:	shows that staff has gotten the information correct but repeating it in a more concise manner.
Getting the Meaning:	the final type of simple reflection, means finding the underlying significance of what an offender has said.