III. Deportment: Interview Skills

Double-Sided Reflections

Double-sided reflections are more complex and point out discrepancies in offenders' statements or situations. The role of staff is to call attention to discrepancies, evoke ambivalence, and spark offenders' desire for change. If an offender states, "I don't have a problem with drugs," (denial) then staff should try a double-sided reflection such as, "So on one hand you tell me that you don't have a drug problem, but on the other hand you are here for possession and you've failed your past three drug tests." This shows the offender the inconsistency between his statement and his actual behavior. Developing the ability to point out discrepancies respectfully and tactfully can greatly assist staff in helping offenders move through the stages of change.