Section 3: Communication Tools

Role Play

Motivational Interviewing

Have staff pair up, one playing the offender and the other staff member conducting the interview.

Let the interview last about 5 minutes and then switch.

Supervisors: count the number of affirmations, reflections, open questions, and self-motivating statements for each staff member.

Goal is to see if there is an even distribution of skills throughout the interview.

A good combination of skills helps increase communication between offender and staff member and thus assists in reducing resistance.